Acceptable Use Policy

1. Who this applies to

This AUP applies to everyone who accesses the Platform, including Account Admins, Event Managers, Volunteers, Donors, guests, and visitors to our marketing site.

2. Permitted use

You may use the Platform only to:

• Run lawful live or time-limited fundraising events for legitimate organizations;
• Accept or record gifts and pledges in connection with those events;
• Display event totals and related information to guests and staff as designed;
• Export reports for your organization's internal records while data is available.

3. Prohibited conduct

You may not, and may not allow others to:

3.1 Unlawful or deceptive fundraising

• Run fake charities, impersonate another organization, or misstate tax-exempt status;
• Misrepresent how donations will be used or who will receive funds;
• Use the Platform for money laundering, sanctions evasion, or other financial crime;
• Collect gifts for illegal activities, including unlicensed raffles or gaming where prohibited.

3.2 Abuse of personal information

• Collect donor contact information without required notices or consents;
• Upload personal information you do not have a right to use;
• Use exported donor lists for unrelated marketing, spam, or resale;
• Display private donor contact details on public live boards unless donors were clearly informed.

3.3 Harmful or offensive content

• Upload malware or attempt to disrupt the Platform;
• Post content that is defamatory, harassing, hateful, violent, or sexually exploitative;
• Infringe copyrights, trademarks, privacy, or publicity rights;
• Publish another person's sensitive personal information without authorization.

3.4 Platform abuse and security violations

• Probe, scan, or test vulnerabilities without written authorization;
• Access accounts, events, or data you are not authorized to access;
• Use bots, scrapers, or automated tools to harvest data except through authorized exports;
• Overload or interfere with Platform infrastructure;
• Reverse engineer the Platform except where law expressly permits it;
• Circumvent rate limits, authentication, or access controls.

3.5 Commercial misuse

• Resell, sublicense, or white-label the Platform without our written permission;
• Use the Platform primarily as a generic form builder, CRM, or auction system unrelated to live fundraising events;
• Send unsolicited bulk messages through or about the Platform.

4. Organization-specific responsibilities

Organizations using the Platform must also:

• Ensure Event Managers and Volunteers are trustworthy and trained on data handling;
• Remove access promptly when staff no longer need it;
• Verify live board totals against independent records before making public statements;
• Honor their own privacy commitments to Donors;
• Comply with school, PTA, district, or employer policies that apply to their event.

5. Donor and guest responsibilities

Donors and guests must not:

• Submit false pledges or fraudulent payment information on third-party checkout pages;
• Use another person's name or contact information without permission;
• Attempt to manipulate live board displays through repeated spam submissions.

6. Enforcement

We may investigate suspected violations and take action at our discretion, including warning an Account Admin, removing content, suspending an event, suspending or terminating accounts, or reporting activity to law enforcement.

We are not obligated to monitor all content but may do so to protect the Platform and its users.

7. Reporting abuse

To report a suspected violation, email abuse@runthefundraiser.com with the event URL, a description of the concern, and any supporting details. We may not be able to resolve disputes about how an Organization uses funds. Those concerns should be directed to the Organization and, where appropriate, regulators.

8. Changes

We may update this AUP from time to time. Material changes will be posted with a new effective date. Continued use of the Platform after changes take effect constitutes acceptance.

9. Contact

[LEGAL ENTITY NAME]
Email: abuse@runthefundraiser.com
Legal: legal@runthefundraiser.com